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'Partnering With Businesses to Improve Their Human and Organizational Performance'

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What clients are saying:

You certainly have a great talent that I don't.  The word that comes to me is Brilliant!

Deborah Bryant, President, Deborah Bryant Coaching

I am not surprised the ratings you received were so high; we all fully enjoyed your presentation.  I would recommend your services to anyone requiring a keynote speaker who has the ability to inspire, inform and entertain.

Christine Habash, Domtar

 

 

SCORE YOUR BUSINESS GOALS --      Nov /08 

 

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In This Issue…

 

  1.   It's Not Dead Yet

  2.  Tip:   How to Boldly Go Where Others Fear to Go 

  3.  Humour:   Thinking Out Loud

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 It's Not Dead Yet

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When I was younger, I used to play rugby.  It's very similar to North American football, but there's no equipment worn.  Ouch.  One game, our team captain, who was a tough little guy, was matched up against a much bigger, faster and stronger opponent.  Our captain was getting battered and bruised, but continued valiantly.  As we approached the end of the game, our captain got levelled.  His bigger, faster, stronger opponent had aggressively tackled him, and it looked like our captain was down for the count.

 

I motioned to the sidelines for a replacement.  As the captain lay on his back, hardly able to breathe, he shook his head and gasped, "I'm not dead yet."

 

This story has a good correlation to today's business environment.  Outsiders, especially the media, are type casting doom and gloom for the economy.

 

So, what's the real truth?

 

The economy took a major hit in September due to Lehman Brothers and

Washington Mutual closing their doors.  There was a huge trickle down the

banking chain to banks all over the world.  Investors ran for cover, and

stock markets tumbled.  Businesses are having a harder time getting

investment money as banks tighten controls on permissible loans.

 

But the economy is not dead yet.

 

Plenty of businesses continue to do well.  The media is good enough to

include the good news stories, but they're often lower down the page than

the doom and gloom.  As we all know, businesses don't mind when the

media is focusing on bad news.

 

Businesses survive by taking risks.  Not all projects succeed.  So businesses are often trying to hide any bad news from investors, customers and employees.  This is much easier to do when the economy is perceived as bad.  So, it's easier to stop investing in certain processes, products and sometimes people, when the public think we're suffering through a bad economy.

 

Business leaders have to remain careful.

 

As businesses start telling customers, investors and employees that

we're in a bad economy, the business leaders may start believing it

themselves.  Some go beyond trimming the fat, and, sin of all sins,

start taking it easy while the economic cycle is low.

 

Times like these, however, call for bold actions.

 

While your competition is trimming its fat, and probably trimming

its sales and marketing budget, it's a great time to venture out into

new markets.

 

People and businesses are still purchasing.

 

The competition may be laying back.

 

Make a bold move now.

 

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Tip:     How to Boldy Go Where Others Fear to Go  

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Being bold has been a sign of great leaders since the days of 

Alexander the Great.  While others retrench due to an economic

meltdown in certain sectors, be a bold business leader by

taking the following steps to ensure your ability to capitalize

on current conditions:

 

1. Connect better with clients.    Bold business leaders

have great relationships with their clients.  When things are

going rough, people tend to hibernate, while they should be

communicating more.  Take this opportunity to strengthen

relationships with your customers by communicating more

often with them.  While they may not be able to purchase

as much of your product now, they will be better customers

in the long run if you continue to communicate through the

bad and the good.  You will also be able to better predict

their future spending habits with a great relationship.

 

2.  Increase Value rather than cutting prices.  If your

customers are starting to mention the effects of the current

economic cycles, you should resist the urge to reduce prices

to meet their situation.  Rather, find innovative new ways of

adding to the value you deliver.   

 

3.  Invest in Growth.  If everyone is being bit by an

economic downturn, you can get more bang for your

investment dollar.  Training and new product development

should be less expensive now, as less people are spending

money and costs are remaining constant.  Similarly,

marketing budgets are usually cut first.  So, you'll be able

to reach more customers for less money now.  If your

company is big enough, start looking at acquiring smaller

businesses, which may be a great value-add for your clients.

 

4. Stick to your Brand.  As money becomes harder to come

by, your customers and prospects are spending more time on

buying decisions.  That means that they'll be reading and watching

more to see what your company represents.  Now is not the time

to change what you represent.  Stick to what got you here.

 

5. Stick to your Strategy.  Similarly, your tactics may change,

but a possible downturn is not the time to develop a whole new

strategy for your business.  Be more aggressive with being heard,

but don't change the direction you're headed due to customer

cutbacks. 

 

6. Make Some Noise.  As you connect more with your

customers, and add value to your product line, it's the

perfect time to go after new customers.   It's easier to

be heard when less people are talking.  So go out and

make some noise to attract new clients; the ones who your

competition may be laying back from until the end of

the current economic cycle.

 

Some businesses continue to do well, and don't even

understand why mention of an economic downturn is

occurring.  Many businesses have customers cutting

back, and are being forced into new revenue generators

in order to maintain their current market position.

 

Whichever position your business is currently in,

continue being bold out there.  No one can predict

when this economic cycle will change, so be prepared

for whatever may occur by being a bold business leader.

 

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 Humour:    Begging on Wall Street

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There were three beggars begging on Wall Street.

 

The first beggar wrote "Beggar" on his broken cup.  He received

$10.00 after one day.

 

The next day, the second beggar wrote "Beggar.com" on his cup.

After one day, he received hundreds of thousands of dollars and

an offer to float an IPO on NASDAQ.

 

The following day, the third beggar wrote "e-Beg" on his cup.  Microsoft, 

IBM and HP sent corporate vice-presidents to talk to him about strategic

alliances and offered him free hardware consultancy.  In addition, it was

reported on CNBC that e-Beg uses 95% Oracle technology and that I2

announced the launch of BegTradeMatrix;  a b2b industry portal offering

supply chain integration in the beggar community.

 

 …Anonymous

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SHM Consulting

876 Stanstead Road

Ottawa, ON  K1V 6Y5  

(613) 733-3729