SHM Consulting

'Partnering With Businesses to Improve Their Human and Organizational Performance'

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What clients are saying:

You certainly have a great talent that I don't.  The word that comes to me is Brilliant!

Deborah Bryant, President, Deborah Bryant Coaching

I am not surprised the ratings you received were so high; we all fully enjoyed your presentation.  I would recommend your services to anyone requiring a keynote speaker who has the ability to inspire, inform and entertain.

Christine Habash, Domtar

 

SCORE YOUR BUSINESS GOALS --  Oct. 15/07

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In This Issue…

 

  1. The Importance of Competition 

  2. Tip:  How to  Become More Competitive 

  3. Humour:  Dealing With  Money 

 

 

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The Importance of  Competition

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For one reason or another, some business leaders don't feel the need

to compete.

 

One of my clients told me that she did not want to compete with

her direct competitors, but preferred to compete with her indirect 

competitors. She somehow felt that it was better to work with her

direct competitors to sway the clients away from the indirect competitors,

so that the pool of clients in her industry would increase.  This would help

both her and her direct competitors to grow.

 

Maybe she had a point.  If she helped to grow her industry, then the industry

could attract more attention.  More clients would probably sign up, and more media attention would be seen on the merits of her industry.

 

Meanwhile, though, she was getting pounded by the direct competitors.

Her direct competition had as many as twelve times more clients than

her business did.

 

It took an outside pair of eyes to see that her efforts may have helped 

more clients leave her indirect competitors, but that her efforts of non-

competition was serving to help her direct competitors attract many more

clients than it was helping herself. 

 

When she accepted that she was competing, whether she wanted to

or not, her business was really able to pick up. 

 

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Tip:  How to Become More Competitive

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Focus on doing your absolute best.  A business needs money, and thus

clients, to survive.  While there may be an abundance of clients out there

for both you and your competitors, the clients will choose based on their

own biases.  If you're not doing your best to show why they should choose

you, they will naturally pick the competitor who puts the best foot forward.

 

Put your best foot forward by explaining to your customers the benefits of

working with your company.  Show them the outcomes of working with

you, not just your standard operating procedures. (think benefits, not

features).

 

Meet with your customers as often as possible.  Learn what they value.

There's a world of difference between giving them what they say they

need, and giving them what you think they need. 

 

Raising the level of your industry is a noble thing.  But outsiders will

listen to you much more intently if you're the market leader.  Once

you're the market leader, your direct competitors will listen much

more to you when you propose a coalition.

 

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Humour:  Dealing with Money

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“ Just about the time you think you can make both ends meet, 

somebody moves the ends ”,

Pansy Penner

 

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Hidden Offer

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Good things come to those that follow through.  

For following through to the end of this newsletter, you are now

eligible for 10 Personalized Tips on how you can add value to

your customer base.

Enter your name for a draw by clicking here:  value draw. 

 

Seven names will be chosen from those who enter.

The winners will be sent a questionnaire via email.

Upon receipt, SHM Consulting will review individual answers, and

then suggest at least 10 ways that you can add value to your

customers immediately! All responses are confidential.

(Prize is valued at $397)

 

 

 

WHITE PAPERS

Turbo-Charge the Profits in Your Business

How to Differentiate without Over-Promising

How Innovation Can Fluorish in an Organizational Structure

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Email:  info@streethockeymillionaire.com

SHM Consulting

876 Stanstead Road

Ottawa, ON  K1V 6Y5  

(613) 733-3729